Copywriting20 min read

The 5 Levels of Awareness: Writing Copy That Converts

Author

Head of Copy

January 08, 2025

The 5 Levels of Awareness: Writing Copy That Converts

Executive Summary

  • Unaware: They don't know they have a problem. Use stories/entertainment.
  • Problem Aware: They feel pain but don't know the fix. Use empathy/agitation.
  • Solution Aware: They know fixes exist. Show why yours is different.
  • Most Aware: They know you. Just give them an offer.

The biggest mistake in ad copy is assuming the user is ready to buy. Eugene Schwartz, in his legendary book Breakthrough Advertising, defined 5 distinct stages of prospect awareness. If you match your message to the wrong stage, you lose.

1. Unaware (The Coldest Traffic)

These people are scrolling TikTok at 2 AM. They have no idea they have a problem. If you say "Buy our Acne Cream," they will scroll past.

Strategy: Start with a story or a shocking fact. You must "Create the Problem."

Headline: "Did you know your pillowcase has more bacteria than a toilet seat?"

2. Problem Aware

They know they have acne, but they don't know there is a solution. They just feel bad.

Strategy: Agitate the pain. Show them you understand their suffering.

Headline: "Tired of waking up with new breakouts even though you wash your face twice a day?"

3. Solution Aware

They know creams exist, but they haven't chosen one. They are shopping. They know about Proactiv, Neutrogena, etc.

Strategy: Mechanism of Action. Prove why your method is superior.

Headline: "Unlike standard creams that dry your skin, our Zinc-infused formula heals the barrier."

4. Product Aware

They know your brand (Digitopia Skin), but aren't sure. They are on the fence.

Strategy: Social Proof and Risk Reversal.

Headline: "See why 10,000 women switched to Digitopia. Try it risk-free for 30 days."

5. Most Aware

They are your loyal customers or hot leads. They just want the deal.

Strategy: The Offer.

Headline: "Flash Sale: 50% Off for the next 24 hours."

The Bridge: Moving Users Up the Ladder

You cannot just stay in one lane. Great marketing moves people.

Example Funnel:

  1. Top of Funnel (Ad): Hits "Unaware" with a shocking story. Moves them to Problem Aware.
  2. Middle of Funnel (Landing Page): Explains the Solution (Mechanism). Moves them to Product Aware.
  3. Bottom of Funnel (Retargeting): Shows the Offer. Moves them to Purchase.

Sources & References

  • 1. Schwartz, Eugene. Breakthrough Advertising. Boardroom, 1966. (The Bible of Copywriting).
  • 2. Hopkins, Claude. Scientific Advertising. 1923.

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